ku98 Terms & Conditions

1.1 Introduction

These Terms and Conditions ("Terms") form a legal agreement between ku98 and its users. ku98 is an online gaming and betting platform that provides cricket betting, slot games, live casino, fishing games, crash games, and various other entertainment services for users in Bangladesh.

1.2 Definitions

• "Platform" refers to the ku98 website, app, and all associated digital assets.
• "User" or "Member" refers to any individual who registers on ku98 and uses its services.
• "Account" refers to each user's personal profile through which they access the platform.
• "Funds" refers to money deposited into an account as well as any bonus balance.
• "Bonus" refers to any promotional financial benefit provided by ku98.

1.3 Changes to Terms

ku98 reserves the right to amend these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms. The date of the latest update will always be shown at the top of this page.

2.1 Age Requirement

To create an account and use the services on ku98, you must be at least 21 years old. This platform is open only to individuals aged 21 or above. ku98 may request proof of age at any time and reserves the right to suspend or close an account if accurate information cannot be provided.

2.2 Single Account Policy

Only one account is permitted per individual, household, or device/IP address. Attempting to create multiple accounts may result in all accounts and all funds held within them being forfeited.

2.3 Providing Accurate Information

All information provided at registration must be accurate, complete, and kept up to date. Providing false or misleading information will be treated as a breach of these Terms.

2.4 Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. Any activity carried out using these credentials will be the responsibility of the account holder. If you suspect your credentials have been compromised, contact the ku98 support team immediately.

3.1 Deposit Methods

ku98 currently accepts deposits through Bangladesh's major mobile financial services: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500.

3.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made using the same method that was used for the deposit.

3.3 Verification

Before processing a withdrawal, ku98 may require identity verification. Withdrawals may be temporarily held if the required documents are not submitted.

3.4 Transaction Responsibility

ku98 is not liable for any delays or issues caused by mobile financial service providers. If you experience a problem with a transaction, please contact the support team.

4.1 Welcome Bonus

A 200% welcome bonus is available on your first deposit at ku98, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳2,000 bonus, bringing your total balance to ৳3,000.

4.2 Wagering Requirements

A 20x wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated based on the bonus amount only. Example: ৳2,000 bonus × 20 = ৳40,000 must be wagered before withdrawing bonus winnings.

4.3 General Bonus Terms

• Each bonus offer has its own validity period; any unused bonus will be cancelled once that period expires.
• If ku98 suspects bonus abuse, it reserves the right to investigate and, where necessary, cancel the bonus.
• Only one entry per account is allowed per bonus campaign.
• Bonus balances cannot be transferred to another account.
• Requesting a withdrawal after receiving a bonus may result in the bonus and any associated winnings being cancelled.

4.4 VIP Bonuses

The ku98 VIP program has three tiers: Bronze, Silver, and Gold. Bronze members receive a weekly cashback of up to 0.3%, Silver members up to 0.5%, and Gold members up to 0.8%. Progression to a higher tier depends on regular and active participation on the platform.

5.1 Fair Play Policy

ku98 is committed to providing a fair and transparent gaming environment for all users. The platform operates using SSL encryption and adheres to fair play principles.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Placing bets using software bots, automation tools, or artificial intelligence.
• Attempting to gain bonus advantages through coordinated activity.
• Exploiting platform vulnerabilities or technical errors for personal gain.
• Accessing another user's account or engaging in fraudulent activity.
• Using the platform for money laundering or any illegal financial activity.

5.3 Technical Issues

If a game session is interrupted due to a server error, internet disruption, or other technical reason, ku98 will review the situation and attempt to provide a fair resolution. However, ku98 is not liable for interruptions caused by the user's own network issues.

5.4 Sports Betting

Detailed guidelines on betting markets for cricket, football, kabaddi, and other sports can be found in the relevant section. Betting based on match-fixing or insider information is strictly prohibited.

6.1 Our Commitment

ku98 believes that gaming should be an entertaining activity. We encourage users to play responsibly and are committed to helping prevent problematic gaming.

6.2 Self-Control Tools

ku98 provides users with various self-control measures, including deposit limits, session time limits, self-exclusion, and temporary account suspension. Contact the support team to use these features.

6.3 Protection of Minors

It is the responsibility of each account holder to ensure that no one under the age of 21 can access the platform. If there are children or teenagers in your household, keep your account credentials confidential.

For more information on responsible gaming, visit our Responsible Gaming page.

7.1 Data Collection

ku98 collects personal information necessary for providing services, ensuring security, and improving the user experience. Details on how collected data is used are described in our Privacy Policy.

7.2 Data Security

All sensitive data is protected using SSL encryption technology. ku98 does not sell users' personal information to third parties.

7.3 Use of Cookies

Cookies are used for the proper functioning of the platform. By continuing to use the website, you consent to the use of cookies.

8.1 ku98's Rights

ku98 reserves the right to temporarily suspend or permanently close an account without prior notice in any of the following circumstances:

• Breach of any provision of these Terms.
• Evidence of fraudulent activity or bonus abuse.
• Providing a false identity or inaccurate information.
• Due to regulatory or legal requirements.
• At the user's own request.

8.2 Status of Funds

In the event of account closure, legitimate funds will be returned if no breach of Terms is established. Bonus balances and any winnings obtained as a result of a breach may be forfeited.

8.3 Closure at User's Request

Any user who wishes to close their account may contact the support team. It is recommended to withdraw all legitimate funds before closure.

9.1 Service Availability

ku98 makes every effort to ensure uninterrupted service; however, the service may be temporarily disrupted due to maintenance, technical issues, or other reasons. ku98's liability for any loss arising from such disruptions is limited.

9.2 Third-Party Game Providers

The ku98 platform hosts content from various game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. These providers' own terms may also apply. ku98's liability for issues arising from third-party system errors is limited.

9.3 Gaming Losses

Gaming and betting inherently carry financial risk. Users place bets of their own accord and bear sole responsibility for any potential financial losses. Do not bet more than you can afford to lose.

10.1 Submitting a Complaint

If you have a complaint or dispute, please contact the ku98 support team in the first instance. The support team is available 24 hours a day, 7 days a week via live chat and email. Support email: [email protected]

10.2 Resolution Process

Upon receiving a complaint, the support team will review the matter and attempt to provide a fair resolution. Complex issues may be escalated to a specialist team.

10.3 Final Decision

In the event of a dispute, ku98's decision shall be considered final and binding, unless directed otherwise by a competent authority.

11.1 Ownership of Intellectual Property

All content on the ku98 platform — including logos, graphics, text, software interfaces, and brand identity — is the intellectual property of ku98. Using, copying, or distributing any of this content without permission is prohibited.

11.2 User Content

When users share any content on the platform, they grant ku98 a non-exclusive licence to use that content. Sharing content that is unlawful, offensive, or infringes the rights of third parties is prohibited.

12.1 Severability

If any part of these Terms is deemed unenforceable, the remaining provisions will continue to be fully effective.

12.2 Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between ku98 and the user.

12.3 Language

These Terms are written in Bengali. If a translation into any other language exists, the Bengali version shall prevail in the event of a dispute.