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Responsible Gaming at ku98 — Your Safety Is Our Priority

ku98 believes that gambling should be a source of entertainment, not stress or addiction. Our tools and guidelines help you play in a healthy and informed way.

For players aged 21 and above only

Our Commitment to Responsible Gambling

At ku98, we believe that with the right awareness and control, gaming can be an enjoyable experience. That is why we are committed to providing a safe and healthy environment for all our players.

Gaming Is for Entertainment

Never treat gambling as a source of income or a solution to financial problems. Playing at ku98 is a fun leisure activity — nothing more. If your reason for playing starts to change, it is important to take a break.

Stay Within Your Budget

Set a budget for yourself before you play and stick to it. ku98 lets you set deposit limits so you never spend beyond your means.

Respect Your Time Limits

Avoid playing for long, uninterrupted stretches. Set time limits for yourself and take regular breaks. The time-out feature on ku98 is there to help you with this.

Accept That Losses Are Normal

Winning and losing are both part of gambling. Do not place larger bets after a loss trying to recover what you lost — this is known as "chasing losses" and it leads to problems.

ku98 Protection Tools

We have built a set of practical features into our platform to help you stay in control of your gaming.

Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. Once set, you will not be able to deposit beyond that limit within the specified period. The minimum deposit at ku98 is ৳500, but set whatever limit suits you best.

Time-Out Feature

If you want to take a break for a few days, you can use the time-out feature to temporarily suspend your account. It is effective for breaks ranging from 24 hours up to several weeks.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, you can request to be excluded from the platform on a long-term or permanent basis. During this time, ku98 will block all access to gaming on your account.

Age Verification

To open an account at ku98, you must be 21 years of age or older. We confirm this through an identity verification process to ensure that no underage person can use our platform.

Gaming History

Your account shows a full history of all your bets, deposits, and withdrawals. Review your playing patterns and take action if needed.

24/7 Support

The ku98 support team is with you seven days a week, 24 hours a day, via live chat and email, in both Bengali and English. Do not hesitate to share any concerns.

Recognising the Signs of Problem Gambling

Ask yourself — if any of the following applies to you, it is time to seek help.

You are borrowing money or using someone else's funds to gamble beyond your budget.

You keep placing larger bets to try to win back money you have lost.

You are hiding your gambling habits from family or friends.

Gambling is getting in the way of your work, studies, or family responsibilities.

You feel restless or anxious when you are not playing.

You have tried repeatedly to stop playing but have not been able to.

Get in Touch for Help

If you feel that gambling is causing problems for you or someone close to you, do not hesitate to contact the ku98 support team.

Live Chat: Reach our 24/7 live chat support — any time of day or night, in Bengali.

Email: [email protected] — we will respond as quickly as possible.

Confidentiality: Your contact with us is completely confidential. Our team is here only to help, without judgement. You can also request self-exclusion or account closure here.

Protection of Minors

ku98 strictly ensures that no underage person can use our services.

Age verification is mandatory at registration — anyone under 21 will not be able to create an account.

Use a PIN or password on your device so children or teenagers cannot access your account.

Never share your login details with anyone — even someone you know.

Use parental control software to block gambling sites from minors.

If you suspect someone may be underage, report it to ku98 — we will take swift action.

21+ Only

All services at ku98 are for players aged 21 and above only. This is our commitment.

Practical Tips for Healthy Gaming

Following these simple guidelines will keep your gambling experience enjoyable at all times.

Play with a clear head. Avoid playing when you are stressed, angry, or upset.

There are no guaranteed wins. Every game outcome is random — always keep that in mind.

Take regular breaks. Stepping away for a while at least once an hour is a good habit.

Spend within a plan. Only use money that you can afford to lose without it causing a problem.

Keep other hobbies. Make sure gambling is not your only form of entertainment — spend time on other activities too.

Talk to someone close to you. Be open with family or a trusted friend about your gaming habits.

Questions About Responsible Gaming

Find answers to common questions about the responsible gambling policy at ku98.

Log in to your ku98 account and go to the "Responsible Gaming" section under Account Settings. There you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, but increasing one requires a waiting period. For further help, contact us via live chat or at [email protected].

For a temporary time-out, your account is reactivated automatically once the period ends. For long-term or permanent self-exclusion, the process for returning may differ and a mandatory "cooling-off" period applies. Write to [email protected] for accurate information on this.

Self-exclusion is normally initiated by the account holder. However, if you believe a family member is in trouble, please let our support team know — we will guide you in the right direction. Reach us via live chat or directly at [email protected].

Yes. ku98 has an age verification process at registration, and no one under 21 can create an account. If there is any doubt, we carry out additional identity verification. When an issue is reported to us, we act promptly.

Start by contacting the ku98 support team via live chat or at [email protected]. We can help you activate self-exclusion and point you toward professional assistance. Seeking help takes courage — reach out now without delay.

A time-out is a short break — typically from 24 hours up to a few weeks. During this period you cannot play any games or make deposits. Self-exclusion is a longer-term measure — it can last from several months to permanently. Self-exclusion is more suitable for those facing more serious issues.

Enjoy Safely — Play Responsibly

ku98 games are for fun. Use our tools, stay within your limits, and enjoy a great experience.

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